FAQ & Shipping

Frequently Asked Questions

Please note that our processing time typically ranges from 10 to 12 days, followed by a shipping duration of 2 to 4 days. Consequently, upon placing your order, you can expect to receive your package in approximately 16 days. Additionally, you will receive a tracking number within 10 to 13 days of placing your order. We kindly ask that you check your email, including spam/junk folders, before contacting us regarding your order.

Please be advised that all sales are considered final. By making a purchase with us, you are acknowledging and accepting this policy. We do not entertain cancellations, returns, refunds, or exchanges under any circumstances. Should you mistakenly order an incorrect size, kindly notify us via email within 24 hours of placing your order. After this period, no adjustments can be made to your order. We strongly recommend reviewing the size chart prior to making your purchase.

After receiving your tracking number, you can conveniently track your package using the Aftership app. Please note that all our shipments are dispatched via USPS Priority Mail.

All shoe pairs are available in men's sizes. If you're a woman and unsure of your shoe size in men's, we recommend referring to a conversion chart or size chart for assistance.